China Sourcing Guide Appendices — Templates, Checklists & Forms
Appendix A: 50 Essential Chinese Phrases for Sourcing
Greetings & Basics
| English | Chinese | Pinyin | When to Use |
|---|---|---|---|
| Hello | 你好 | nǐ hǎo | Always |
| Thank you | 谢谢 | xiè xiè | Always |
| You're welcome | 不客气 | bú kè qì | Reply to thanks |
| Sorry / Excuse me | 对不起 | duì bu qǐ | Mistakes |
| Nice to meet you | 很高兴认识你 | hěn gāo xìng rèn shí nǐ | First meeting |
Product & Price
| English | Chinese | Pinyin |
|---|---|---|
| How much is this? | 这个多少钱? | zhè ge duō shǎo qián? |
| What's the wholesale price? | 批发价是多少? | pī fā jià shì duō shǎo? |
| Can you give me a better price? | 价格能便宜一点吗? | jià gé néng pián yí yì diǎn ma? |
| This is too expensive | 太贵了 | tài guì le |
| What's the minimum order? | 最小起订量是多少? | zuì xiǎo qǐ dìng liàng shì duō shǎo? |
| Do you have this in stock? | 这个有现货吗? | zhè ge yǒu xiàn huò ma? |
| What materials is this made of? | 这是什么材质的? | zhè shì shén me cái zhì de? |
| Can I see more photos? | 能看更多图片吗? | néng kàn gèng duō tú piàn ma? |
Ordering
| English | Chinese | Pinyin |
|---|---|---|
| I want to place an order | 我想下单 | wǒ xiǎng xià dān |
| How long is production time? | 生产周期多久? | shēng chǎn zhōu qī duō jiǔ? |
| Can you deliver by [date]? | [日期]能发货吗? | néng fā huò ma? |
| Please send a sample | 请寄样品 | qǐng jì yàng pǐn |
| How much is the sample? | 样品费多少? | yàng pǐn fèi duō shǎo? |
Shipping
| English | Chinese | Pinyin |
|---|---|---|
| How much is shipping? | 运费多少钱? | yùn fèi duō shǎo qián? |
| What's the shipping time? | 运输时间多久? | yùn shū shí jiān duō jiǔ? |
| Please send by DHL/FedEx | 请发DHL/ FedEx | qǐng fā DHL/FedEx |
| My address is... | 我的地址是... | wǒ de dì zhǐ shì... |
| When will it arrive? | 什么时候到? | shén me shí hòu dào? |
Quality & Problems
| English | Chinese | Pinyin |
|---|---|---|
| The quality is not good | 质量不好 | zhì liàng bù hǎo |
| This is damaged | 这个是坏的 | zhè ge shì huài de |
| The color is wrong | 颜色不对 | yán sè bú duì |
| The size is wrong | 尺寸不对 | chǐ cùn bú duì |
| Please check and confirm | 请核对确认 | qǐng hé duì què rèn |
| Can you fix this? | 这个能修吗? | zhè ge néng xiū ma? |
Payment
| English | Chinese | Pinyin |
|---|---|---|
| How should I pay? | 怎么付款? | zěn me fù kuǎn? |
| Do you accept PayPal? | 可以用PayPal吗? | kě yǐ yòng PayPal ma? |
| Bank transfer | 银行转账 | yín háng zhuǎn zhàng |
| 30% deposit, 70% before shipping | 30%定金,70%发货前付清 | 30% dìng jīn, 70% fā huò qián fù qīng |
Building Relationships
| English | Chinese | Pinyin |
|---|---|---|
| I hope we can cooperate long-term | 希望能长期合作 | xī wàng néng cháng qī hé zuò |
| Your service is good | 你们的服务很好 | nǐ men de fú wù hěn hǎo |
| I will recommend you to friends | 我会推荐给朋友 | wǒ huì tuī jiàn gěi péng you |
| Happy cooperation! | 合作愉快! | hé zuò yú kuài! |
Appendix B: Supplier Contact Templates (Full Set)
Template 1: First Contact — Alibaba
Subject: Inquiry about [Product Name]
Hello,
I'm very interested in your [Product Name]. Could you please share your wholesale price list for quantities of [X], [Y], and [Z] units?
Also, please let me know:
- What is the MOQ?
- Can I order a sample first?
- What is the lead time?
We are an e-commerce company based in [Country].
Best regards, [Your Name]
Template 2: First Contact — 1688
你好,
我对贵店的[产品名称]很感兴趣。请问批发价是多少?我想订[数量]件左右。
另外请问:
- 最小起订量是多少?
- 可以寄样品吗?
- 生产周期多久?
期待您的回复。谢谢!
[Your Name]
Template 3: Follow-Up (No Response)
Hi [Supplier Name],
I sent a message on [date] regarding [Product Name]. Just wanted to follow up in case you missed it. I'm very interested in your product and would appreciate a quote.
Looking forward to your reply.
Best, [Your Name]
Template 4: Price Negotiation
Hi [Supplier Name],
Thank you for the quote. I appreciate your time.
However, I've received quotes from other suppliers at [lower price]. Can you do [target price] for an initial order of [quantity]? If the quality is good, I'll be ordering [larger quantity] per month going forward.
Please let me know if we can work something out.
Best, [Your Name]
Template 5: Sample Request
Hi [Supplier Name],
I'd like to order a sample of [Product Name] to check the quality before placing a bulk order.
Please let me know:
- Sample cost
- Shipping cost to [Country]
- Payment method
I'll place a bulk order once I confirm the quality.
Thanks, [Your Name]
Template 6: Bulk Order
Hi [Supplier Name],
We've tested the sample and are satisfied with the quality. We'd like to place a bulk order:
Product: [Product Name] Quantity: [Quantity] Price: [Agreed Price] Shipping: [FOB/CIF/DDP]
Please send an invoice and we'll arrange payment.
Best regards, [Your Name]
Template 7: Quality Complaint
Hi [Supplier Name],
We received the shipment today, but there are some quality issues:
- [Issue 1]
- [Issue 2]
- [Photos attached]
Please advise how you'd like to resolve this. We hope we can find a solution.
Best, [Your Name]
Template 8: Reorder
Hi [Supplier Name],
Good news — we've sold through our first order! The product is performing well in our market.
We'd like to place a reorder: Product: [Product Name] Quantity: [Quantity — larger than first order]
Since we're ordering more this time, can you offer a better price?
Looking forward to continuing our cooperation.
Best, [Your Name]
Appendix C: Quality Inspection Checklist
Before Production
- Product specifications confirmed in writing
- Materials agreed upon (with samples if possible)
- Packaging design approved
- Label/branding requirements communicated
- Timeline agreed
- Payment terms confirmed
During Production (for orders >500 units)
- Check raw materials match agreed specs
- Verify first production samples
- Check production progress vs. timeline
- Inspect workmanship at 50% completion
- Take photos of production line
Pre-Shipment Inspection
General:
- Quantity matches order
- No visible defects
- Colors match approved sample
- Sizes/measurements correct
- Packaging intact
- Labels/barcodes correct
Product-Specific:
- Product functions properly
- No sharp edges or safety issues
- Weight matches specifications
- Material feels correct
- Assembly is secure
Packaging:
- Inner packaging (poly bag, box) is clean
- Outer carton is sturdy
- Carton markings correct (product name, quantity, SKU)
- Cases sealed properly
- Palletized correctly (if applicable)
AQL (Acceptable Quality Limit) Standards
| Order Size | Sample Size | Accept (Major Defects) | Reject |
|---|---|---|---|
| 2-15 | 2 | 0 | 1 |
| 16-25 | 3 | 0 | 1 |
| 26-90 | 5 | 0 | 1 |
| 91-150 | 8 | 0 | 1 |
| 151-280 | 13 | 1 | 2 |
| 281-500 | 20 | 1 | 2 |
| 501-1200 | 32 | 2 | 3 |
| 1201-3200 | 50 | 3 | 4 |
Defect classifications:
- Critical: Safety issue, illegal — zero tolerance
- Major: Will affect sale or function — AQL 2.5%
- Minor: Visual imperfection,不影响使用 — AQL 4.0%
Appendix D: Landed Cost Calculator
Worksheet
| Cost Item | Your Product |
|---|---|
| 1. Product Cost | |
| Unit price from supplier | $_____ |
| Quantity | _____ units |
| Total product cost | $_____ |
| 2. Shipping Cost | | | Inland freight (factory → port) | $_____ | | Export customs clearance | $_____ | | Ocean/air freight | $_____ | | Insurance (0.5-1% of value) | $_____ | | Total shipping cost | $_____ |
| 3. Import Costs | | | Customs duties (% × product value) | $_____ | | Customs broker fee | $_____ | | Port handling fees | $_____ | | Import taxes/VAT | $_____ | | Total import costs | $_____ |
| 4. Final Delivery | | | Domestic freight (port → warehouse) | $_____ | | Warehousing (per unit per month) | $_____ | | Total domestic costs | $_____ |
| Grand Total | | | Total landed cost | $_____ | | Cost per unit | $_____ | | Your selling price | $_____ | | Gross profit per unit | $_____ | | Gross margin | _____% |
Appendix E: Recommended Tools & Resources
Translation Tools
| Tool | Best For | Cost | Link |
|---|---|---|---|
| Google Translate | Quick translations | Free | translate.google.com |
| DeepL | More accurate Chinese ↔ English | Free / Pro | deepl.com |
| Chrome built-in | Full page translation | Free | Chrome browser |
| Pleco | Chinese dictionary, OCR | Free / Paid | pleco.com |
Sourcing Platforms
| Platform | Best For | Link |
|---|---|---|
| 1688.com | Factory-direct prices | 1688.com |
| Alibaba.com | English-friendly sourcing | alibaba.com |
| Taobao.com | Samples, consumer research | taobao.com |
| Made-in-China.com | Industrial goods | made-in-china.com |
| Global Sources | Electronics, trade shows | globalsources.com |
| Pinduoduo | Ultra-budget sourcing | pinduoduo.com |
Logistics Tools
| Tool | Best For | Cost |
|---|---|---|
| Freightos | Freight rate comparison | Free |
| Flexport | Full-service freight forwarding | Quote-based |
| Easyship | Small parcel shipping | Free plan |
| ShipBob | US fulfillment (3PL) | Quote-based |
Product Research Tools
| Tool | Best For | Cost |
|---|---|---|
| Jungle Scout | Amazon product research | From $49/mo |
| Helium 10 | Amazon keyword + product research | Free tier available |
| Google Trends | Product demand trends | Free |
| SellerSprite | Jungle Scout alternative (lower cost) | Free tier available |
Design & Branding
| Tool | Best For | Cost |
|---|---|---|
| Canva | Product photos, eBook design | Free / Pro |
| Fiverr | Logo design, graphic design | $20-100 |
| 99designs | Professional branding | From $299 |
| Placeit | Product mockups | From $14.99/mo |
Appendix F: Chinese-English Glossary
| Chinese | Pinyin | English |
|---|---|---|
| 工厂 | gōng chǎng | Factory |
| 贸易公司 | mào yì gōng sī | Trading company |
| 供应商 | gōng yìng shāng | Supplier |
| 制造商 | zhì zào shāng | Manufacturer |
| 批发 | pī fā | Wholesale |
| 零售 | líng shòu | Retail |
| 样品 | yàng pǐn | Sample |
| 订单 | dìng dān | Order |
| 定金 | dìng jīn | Deposit |
| 尾款 | wěi kuǎn | Balance payment |
| 发货 | fā huò | Ship / Dispatch |
| 物流 | wù liú | Logistics |
| 运费 | yùn fèi | Shipping cost |
| 关税 | guān shuì | Customs duty |
| 清关 | qīng guān | Customs clearance |
| 货代 | huò dài | Freight forwarder |
| 仓库 | cāng kù | Warehouse |
| 库存 | kù cún | Inventory / Stock |
| 质检 | zhì jiǎn | Quality inspection |
| 退款 | tuì kuǎn | Refund |
| 售后 | shòu hòu | After-sales service |
| 好评 | hǎo píng | Positive review |
| 差评 | chà píng | Negative review |
| MOQ | qǐ dìng liàng | Minimum Order Quantity |
| OEM | dìng zhì | Custom manufacturing |
| 现货 | xiàn huò | In stock / Ready to ship |
| 预售 | yù shòu | Pre-order |
| 包装 | bāo zhuāng | Packaging |
| 品牌 | pǐn pái | Brand |
| 利润 | lì rùn | Profit |
| 成本 | chéng běn | Cost |
| 报价 | bào jià | Quote / Price offer |
End of Appendices
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